The crashes only occur when I'm using discord (and possibly my mic in general). Sometimes the game just crashes. Sometimes it freezes, I have gotten Press J to jump to the feed. Once uninstalled, reinstall the game again. That’s it, you are done! Now just restart your computer and run the game, World of tanks will now run without any crash. #2 Using the NVIDIA Control Panel. If your computer has NVIDIA graphic card, then you need to make a few changes on the NVIDIA Control panel to fix WOT crashing. Not my problem but I've seen it. My friend is not able to open discord. It keeps closing on startup. The app 'Starts', its update screen goes through all the updates and when the window is finally opening it up it closes. We've completely uninstalled the app and all its files twice both in Appdata/roaming and appdata/local.
Developer and Publisher miHoYo has come up with a new free-to-play RPG called Genshin Impact in September 2020. The game is available for both the Android & iOS mobile operating systems, PlayStation 4, Microsoft Windows, and Nintendo Switch as well. With each and every day, the game becomes more popular and the ratings are quite positive as well. However, we can’t deny that the game has some bugs or errors that most of the PC players are experiencing either while startup or during the gameplay. So, if you’re also one of them, check how to fix Genshin Impact Crashing at Startup, Won’t Launch, or Lags with FPS drops by following the troubleshooting guide below.
It’s needless to say that almost every video game does come with multiple errors or bugs that plenty of players can experience. Even after getting the patch fix update, some games become more buggy or unstable as some of the new bugs or errors replace the older ones which feels pretty unbearable. Most importantly, if you’re a Windows user, the chances of getting video game bugs or errors become more vibrant than other gaming platforms.
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Table of Contents
- 4 Fix Genshin Impact Crashing at Startup, Won’t Launch, or Lags with FPS drops
Why Does Genshin Impact Keep Crashing?
There can be some reasons behind the startup crashing issue of the Genshin Impact video game on the PC in most cases. So, check out the possible reasons below to find out what you need to check or consider:
- Maybe your system glitch or temporary cache issues.
- It’s possible that your PC configuration isn’t capable to run the game. You can check out the system requirements below.
- Either the game files are corrupted or missing.
- Maybe an outdated Windows OS build or the graphics driver version is causing the issue.
- It’s also possible that the DirectX version is either outdated or your GPU has issues with the Direct3D Hardware Feature Level 11.0 GPU.
- An outdated game version can also cause issues.
- Some memory-hungry background running tasks can also cause multiple issues.
- Either Windows Firewall protection or the Antivirus program is blocking the game to run properly.
Minimum System Requirements:
- Operating System: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 (64bit versions only)
- CPU: Intel Core i5 or equivalent
- RAM: 8 GB
- Video Card: NVIDIA GeForce GT 1030 and higher
- DirectX: Version 11
- Storage: 30 GB of available space
Recommended System Requirements:
- Operating System: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 (64bit versions only)
- CPU: Intel Core i7 (equivalent) or higher
- RAM: 16 GB
- Video Card: NVIDIA GeForce GTX 1060 6 GB and higher
- DirectX: Version 11
- Storage: 30 GB of available space
Fix Genshin Impact Crashing at Startup, Won’t Launch, or Lags with FPS drops
Now, without wasting any more time, let’s jump into the steps below. Keep in mind that both the Nvidia and AMD graphics drivers are well optimized for the Genshin Impact game. So, if in case, you haven’t updated your graphics driver yet, do this first.
1. Update Graphics Drivers
If you’re using the Nvidia graphics card then update the GeForce Experience app on your PC from the Nvidia official site here. But if you’re using the AMD graphics card on your system, then update the latest AMD Drivers from here.
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2. Disable Steam Overlay
- Open Steam on your Windows.
- Head over to the Settings> Click on the In-Game
- Click on the checkbox to disable “Enable the Steam Overlay while in-game“.
- Once the checkbox mark is removed, click on OK.
3. Adjust Discord Settings
- Launch Discord > Click on User Settings.
- Select Voice & Video from the left sidebar.
- Scroll down a bit and click on the Advanced.
- Next, disable OpenH264 Video Codec provided by Cisco System, Inc.
- Then disable Enable Quality of Service High Packet Priority.
- Now, go to Overlay.
- You can also turn off the in-game overlay.
- Next, head over to Appearance.
- Go to Advanced.
- Disable Hardware Acceleration.
- Once done, restart the system.
4. Adjust Nvidia Control Panel Settings
- Click on Adjust image settings with preview under 3D settings.
- Select Use the advanced 3D image settings.
- Next, launch the Nvidia Control Panel.
- Click on Manage 3D settings> Go to Global Settings.
- Additionally, you can also adjust some of the other options:
- Disable Image Sharpening
- Enable Threaded Optimization
- Use Maximum Performance for Power Management
- Turn off Low Latency Mode
- Set Texture Filtering Quality to Performance mode
5. Change AMD Control Panel Settings
- Go to Global Graphics.
- Turn off Radeon Anti-Lag
- Turn off Radeon Boost
- Use Application settings for Anti-Aliasing Mode
- Set Anti-aliasing Methodto Multi-sampling
- Turn off Morphological Filtering
- Disable Image Sharpening
- Turn off Anisotropic Filtering
- Use Performance mode for Texture Filtering Quality
- You can also enable Surface Format Optimization
- AMD Optimization for the Tesselation Mode
- Wait for V-sync– Turn it off
- Use AMD optimization for the Shader Cache
- Disable OpenGL Triple Buffering
- Turn off Maximum Tesselation Level
- Set Graphics for the GPU Workload
- Turn off the Radeon Chill
- Disable Frame Rate Target Control
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6. Verify Game Files via Steam
Genshin Impact gamers on Steam client can follow the below steps:
- Open the Steam Library by logging into the account
- You can find the Genshin Impact game there
- Right-click on the game and click on Properties
- Select the Local Files tab
- Then click on Verify Integrity of game files
- Wait for the process and then restart the game to check whether the issue has been fixed or not
7. Uninstall Recent Windows 10 Update
A couple of days ago, Microsoft has released a new update for Windows 10 with KB4535996. So, this particular cumulative update for Windows 10 is quite buggy and causing so many errors or problems.
- Go to Start menu > Click on Settings
- Next, go to Update and Security
- Click on View update history
- Now, if you can see that there is an update having KB4535996 has been already installed. Make sure to uninstall it.
- Here you will see the Uninstall updates option on the top of the page.
- Click on it and select the mentioned cumulative update version.
- Right-click on it > Select Uninstall.
- It may take some time to delete that update and your system may restart automatically.
- Have some patience and you can also manually reboot your Windows PC (if required).
8. Remove Temporary Files
- Press Windows key + R on your keyboard to open the RUN program.
- Now, type %temp% and press enter.
- You will get a bunch of temporary files on a page.
- Select all files by pressing Ctrl + A on the keyboard.
Next, press Shift + Delete on the keyboard to remove all the files. - Sometimes some of the temporary files can’t be deleted. So, leave them as it is and close it.
9. Set Default CPU and Graphics Speed
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As most of the users always want to use ultra-high performance from the CPU and GPU from the very first day. So, most of the users either buy an overclocked version or manually increased the overclocking speed. So, if you’ve also overclocked your GPU speed and after doing that you’re experiencing bottleneck or lagging or crashing related issues, just set it to default mode.
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You can also use the MSI Afterburner tool or Zotac firestorm application in order to lower the clocking speed. Once done, you can run the Genshin Impact game to check whether it’s crashing at startup or not.
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That’s it. We hope this guide was useful to you. You can comment below for any queries.